Effective date: 6 October 2026
This Privacy Statement summarises how Black Pegasus Pty Ltd trading as Biztopia (ABN 48 065 354 458) handles personal information collected through our website, enquiries and technology services. It should be read with our full Privacy Policy, which is available free of charge by contacting our Privacy Officer. Personal information collected by Biztopia is protected by the Privacy Act 1988 (Cth) (the ‘Privacy Act’) and the Australian Privacy Principles (APPs) to the extent they apply to our activities. We follow the practices described in our full Privacy Policy as part of our commitment to responsible information handling.
We collect information from you when you contact us, request a quote, use our website or receive support. We may also receive information from third parties such as your employer, authorised representatives, customers, providers, public sources, cookies and security tools where:
We use it to respond to enquiries, provide and secure services, manage accounts and billing, send operational updates, improve our services, meet legal obligations, prevent misuse and send permitted marketing.
We may collect your name, organisation, contact, account, enquiry, billing and support details; website and device data; technical and security logs; and information needed to provide or secure our services. Please avoid sending unnecessary sensitive information through website forms or ordinary email.
In providing managed IT, cloud, hosting, cyber security, backup, communications or support services, we may access personal information on a customer’s behalf and in accordance with that customer’s instructions. The customer may control that information, and requests concerning it may need to be directed to the relevant customer. We may disclose information where reasonably necessary to customers, authorised personnel, technology, cloud, telecommunications, payment and professional providers, regulators and parties permitted or required by law.
Our website and portals may use cookies, analytics, tracking and security technologies. Browser controls may limit cookies, although some functions may be affected. Providers or support resources may be located overseas. Where applicable, we take reasonable steps required by Australian privacy law before disclosing personal information overseas. We use reasonable safeguards, retain information only as needed or legally required, and make notifications required for eligible data breaches.
We send commercial electronic messages only with consent or where otherwise permitted by the Spam Act 2003 (Cth). You can unsubscribe using the method provided in the message, and we will action the request within five working days. You may also request access to, or correction of, personal information we hold about you. We generally respond within 30 calendar days. We do not charge for correction requests; a reasonable fee may apply to providing access where permitted by law.
For further information, to request our full Privacy Policy, or to lodge a question or complaint, contact the Privacy Officer – Biztopia at [email protected] or by post at PO Box 5080, BRASSALL QLD 4305, Australia. We will investigate privacy complaints and respond within a reasonable period. If a complaint remains unresolved, you may be able to refer it to the Office of the Australian Information Commissioner where applicable.
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